There is no refund for the any of the services taken by you through Guideline; Refund is application if the company decides to withdraw the services. Hence, we suggest you to take a right decision before you make the payment to the company.
You can postpone your services as per request through an email and by the mutual concern only.
Documents once submitted will not be given back until you cancel the services with Guideline and it will be decided by the authorities who are in charge of the same.
We expect ethical behavior with the company, failing which the organization may take an action that is necessary.
All the services that are provided with regard to counseling/Psychology may not be subjective to the results expected. Hence no claim of refund once service is provided.